The Home Alarm System and Live Monitoring

The single best feature that any home alarm system can have is
that of live home monitoring. The entire point of having a new age alarm
system is to cause an alarm output and response-not to the local
neighborhood (though some systems do have this feature) but to a central
monitoring center. The monitoring center is split up into several
bases, usually located in major cities across various states. The
ability of the security system to communicate with the monitoring center
is of central importance. This is why some companies have multiple
interconnected command centers. This is in contrast to lower quality
monitoring centers, some of which have only one center, or even
companies that outsource these emergency call center jobs to other
countries.

One problem with the old school home alarm (that simply
sounds a large siren, alerting neighbors to call the police) is the
prevalence of false alarms. Not only can they be irritating to
neighbors, but also after so many times, neighbors may start to ignore
the sirens and put off investigating the cause. In rural areas, a
sounding siren is somewhat pointless since there may be miles of empty
land and no one to hear the noise.

That leaves homeowners and home
security companies two choices: direct phone wire alarm system
monitoring or broadband monitoring. Both technologies of alarm systems
have advantages, as some believe hardwire systems to be operate more
efficiently and have less chance of failure, but others believe
broadband (or wireless) alarms function accurately thanks to improving
digital technology, and they are also far more convenient.

Most monitored alarm centers do not merely respond to
alarm signals; rather, they speak directly to the homeowner or in some
cases the intruder. This is ideal, as it not only protects the
homeowner’s property but can also summon medical officials in the event
of a medical emergency. If the operator speaks directly to the intruder
then one of two things can happen. Either the operator will urge the
intruder to cease and desist, informing him that police officials are on
their way to the scene, or the operator will ask cloaked questions of
the intruder, treating him as the homeowner and listening for a
predetermined password. While most monitoring center operators follow
the latter procedure, some people believe that patronizing the burglar
would be just as effective, hoping that he will desist from stealing
property knowing he has one chance to run away. Most home security
companies will leave this option up to the consumer.

Another
advantage of live home monitoring is that operators can respond to a
variety of emergency signals beyond just home intrusion. Signals can be
sent for fire alarm, carbon monoxide alarm, sprinkler monitoring,
medical response and even computer failure. As you can see, live
monitoring continues to be the most important feature in any home
security system. Make sure that the company you work with is willing to
answer questions about their monitoring center and is willing to provide
full protection.